• Patricia Seybold

    Facebook Tries to Capture Mobile App Market

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    Facebook’s new App Center has been the center of quite a bit of buzz this week as Facebook readies its IPO. Before May 9, Facebook had a place you could go to find and download and/or access Facebook Apps—including games, mobile apps, and Facebook-enabled Web sites. Now, Facebook has “launched” an App Center that focuses primarily on mobile apps—those that you can download onto your iPhones or Androids (Blackberry apps are noticeably missing).

    Facebook-Open-GraphFacebook-Aware Apps Track Everything. As we cautioned in our whistle-blowing article, Facebook’s Timeline: Seductive and Dangerous, apps that are Facebook-aware are dangerous to your privacy. Everything about you and your friends and your activities can be tracked, analyzed, and viewed.

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  • Phil Fernandez

    Using RPM to Manage and Optimize the Entire ‘Customer Lifecycle’

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    Revenue Performance Management (RPM) is much more than improving the effectiveness and efficiency of sales and marketing. In fact, RPM is today enabling organizations – from major health systems and global consumer product companies to web 3.0 start-ups – to transform their revenue processes and realize significant increases in performance and results.

    But, I would argue that RPM is even bigger than that. We are increasingly seeing marketing automation and RPM on the front lines of creating new ways of thinking about, and ultimately creating, business excellence. RPM is helping companies to drive business-building change in a world that is changing faster than many of us would ever have thought possible just a few short years ago.

    So where is that change taking companies now? And how can we harness it to maximize top-line results while improving bottom-line profitability? The answers lie in how RPM is providing a strategic and operational framework with which companies can rethink, enhance, and expand their critical relationships with customers. This is a big idea that is worth exploring.

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  • Henry Bruce

    5 Stats Every Good Lead Nurturer Should Know

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    I must admit, I’m a bit of stats nut when it comes to forming an argument and making my case for something, like whether the Celtics can win it all this year, or saying its time to break up the Red Sox and start all over.

    Rethinking the DemandGen Process: Quantity or Quality?

    But when it comes to B2B sales and marketing, I am going to get on my soapbox and tell all it’s time to rethink the entire demand generation process. Why? Because looking at a variety of stats from some of my favorite authorities like Gartner, Forrester, Marketing Sherpa and Sirius Decision tell a very dark story about current practices that still plague the B2B industry and have a big-time drag on revenue and profitability growth. These stats represent some of the worst practices that are a carryover from the way we did things in the good old days when buyers actually took your calls and read your email. They also point to an obsession with lead quantity rather than lead quality.

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  • Dragan Mestrovic

    4 Steps How Closed-Loop Marketing Can Help you Grow your Revenue

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    closing loop 4 Steps How Closed Loop Marketing Can Help you Grow your RevenueOnline Business has developed tremendously in recent years. To promote business online, there are many important marketing strategies adopted by companies to generate revenue for their business. Closed loop marketing is one efficient marketing strategy that is key point in generating quality business leads and revenue for organizations.

    About Closed Loop marketing

    A successful company online is the one which manages its Closed Loop Marketing effectively and strategically. For large companies, inbound marketing experts help to maintain stability over their Closed Loop Marketing strategies and thereby generating Quality Leads for business. But what is this Closed Loop Marketing which helps businesses to develop faster and securely? This article gives a glimpse of Closed Loop Marketing and advantages of using it with the help of marketing experts.

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  • Matt Heinz

    Summer reading list: 10 picks for early stage business leaders

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    Originally published in Geekwire

    There’s nothing wrong with that trashy novel you’ve tucked away for the vacation, long weekend, or mere sunny afternoon in the backyard. But with Memorial Day Weekend fast approaching, you can also use the long summer days ahead to catch up on some important reading that will help your business.

    Below are ten summer reading recommendations for leaders and entrepreneurs – especially those who start, run or work with early-stage businesses.

    Some of these recommendations have a distinct technology bent, but they’ve collectively been chosen to give leaders and entrepreneurs a focused but well-rounded set of ideas and inspiration to continue driving innovation and growth well past the summer months across all facets of the business.

    Without further ado:

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  • Nick Stamoulis

    Does Facebook Marketing Help Your Website or Facebook?

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    Let me start off by saying that I think social media marketing is an incredibly important component of any inbound marketing campaign. Alongside SEO and content marketing, social media marketing helps build your overall online brand presence, connects your company with new and interested consumers, and strengthens your industry authority and more. Without a doubt, Facebook is still the 800 pound gorilla of the social networking world and should be incorporated into every company’s social media marketing plan in one way or another.

    But in the last year or so I’ve noticed a growing trend when it comes to Facebook marketing—companies are giving their Facebook profiles a lot of “face time” on all of their marketing platforms—TV commercials, radio ads and print ads invite consumers to Like a company on Facebook; websites publish big “Find Us on Facebook” banners on prime page real estate and entire marketing campaigns are built with around the goal of getting more Facebook fans. While I think it’s great that so many companies are invested in having a strong social presence, it’s important to remember that every time you promote your Facebook page it’s Facebook that could reap the most benefits in the long run, not necessarily your company. If you’re not careful, your Facebook marketing just markets Facebook!

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  • Bob Apollo

    What’s holding your business back? Try this 12-point action framework

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    What would happen if you were able to double your sales and marketing resources overnight? Assuming that you haven’t already saturated your target market, how confident are you that you could at least double your revenues - and how long would that take? What if you were able to quadruple your resources?

    This question often poses a problem for B2B-focused organisations with long and complex sales cycles, or for sales teams that have a long history of relying on sales heroics. Without a well-defined, scalable sales and marketing process, no matter how much resource you can throw at the market, you’ll inevitably struggle to attract, engage, qualify and convert enough of the right sort of prospects.

    The challenge is particularly acute for growth-phase organisations that are trying to “cross the chasm” from early adopters to mainstream markets, and for established organisations that are wrestling with increasingly competitive markets. It’s hard - some would say impossible, in today’s business climate - to break free of these constraints unless you have managed to establish a truly scalable, repeatable and reliable sales and marketing machine - a machine that is continually improving its return on the resources already being deployed.

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  • Eric Enge

    Personalization In Google Search Results With Bruce Clay

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    Today’s post is focused on a hot topic in search: Personalization. Personalization is Google’s attempt to personalize search results based on a variety of individual factors, including web history, social connections, and much more.

    In the following video, Eric interviews Bruce Clay of Bruce Clay, Inc. gives his thoughts on Google and personalization:

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  • Ardath Albee

    Robotic Email Campaigns Miss the Point

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    RobotIn addition to learning that lead generation is the top marketing priority for tech marketers, IDC's 2012 Tech Marketing Barometer Study asked them about their perceived effectiveness at lead nurturing. In reponse to the 22% who said they use regular nurturing touches geared to buying stages that include more than email and web-based multi-step campaigns, Kathleen Schaub, VP-research, CMO Advisory Service at IDC, said:

    “I don't believe this, or people don't understand what nurturing means,” Schaub said. “I talk to a lot of our clients and people in the industry, and I know for sure that people are not nurturing well.”

    Based on what I've seen, I agree with her. Kathleen also made the comment,

    “A lot of people look at nurturing as, "Now we can program our campaign system to deliver six emails in a row.'"

    Hence the need for this post. Yet again.

    Lead nurturing is not about sending out emails on a regular schedule just because you can. Or just because you think that constant communication (regardless of relevance) will help you sell something. It won't.

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  • Mike Romano

    The Mobile Database: Rocket Fuel for Your Mobile Marketing Initiatives

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    For many brands, mobile marketing offers the potential to explore new heights in record time, similar to a rocket launching to Moon. Without the proper engineering and fuel, however, a rocket isn’t likely to get off the ground. In mobile marketing, the key to liftoff is the mobile database. With an impactful mobile database you can accurately identify your customers’ communications preferences, monitor purchasing habits and capture preference shifts. Without it, a mobile marketing plan is destined to never get off the ground. Apply the following four elements to your mobile database and launch your mobile marketing plan into orbit:

    1. Get the Opt-In—Your mobile program will only be successful if you can grow your database large enough to deliver a positive impact on your bottom-line. To build your mobile database you first must gain your customer’s express consent to communicate with them. This isn’t necessarily a hard thing to do; it just takes a bit of time, creativity and consistent effort. Consumers aren’t quick to volunteer personal information unless they perceive value in doing so. You know your customer base, so be creative. Consider loyalty programs, contests, coupons and campaigns that capture their attention. Simply asking for information with nothing in return won’t likely elicit trust or magically build your database.

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