In addition to learning that lead generation is the top marketing priority for tech marketers, IDC's 2012 Tech Marketing Barometer Study asked them about their perceived effectiveness at lead nurturing. In reponse to the 22% who said they use regular nurturing touches geared to buying stages that include more than email and web-based multi-step campaigns, Kathleen Schaub, VP-research, CMO Advisory Service at IDC, said:
“I don't believe this, or people don't understand what nurturing means,” Schaub said. “I talk to a lot of our clients and people in the industry, and I know for sure that people are not nurturing well.”
Based on what I've seen, I agree with her. Kathleen also made the comment,
“A lot of people look at nurturing as, "Now we can program our campaign system to deliver six emails in a row.'"
Hence the need for this post. Yet again.
Lead nurturing is not about sending out emails on a regular schedule just because you can. Or just because you think that constant communication (regardless of relevance) will help you sell something. It won't.
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