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Title Date Author Type Views Comments
StumbleUpon: It’s NOT About the SEO! 4 Compelling Reasons to Become a Heavy StumbleUpon User. 2010-02-06 Neal Schaffer Blog 31,827 35
You Can Learn From "Dell Hell." Dell Did 2008-03-11 Mei Lin Fung Article 30,178 5
A Manifesto for Social Business 2009-11-10 Graham Hill Blog 29,496 24
The Importance of Quality Control: How Good Is Your Data? 2007-11-26 Andrew Greenyer Article 27,235 0
Guidelines for Writing an Effective Questionnaire 2007-11-20 Bob Kaden Blog 26,250 4
Customer Experience Management: 10 Best Practices to Create Real Business Value 2009-08-28 Shaun Smith Article 25,912 23
Oracle's "Social CRM" is Just Lipstick on a Pig 2009-03-03 Bob Thompson Blog 25,467 11
Wells Fargo: 50 Ways to Leave Your Customer 2007-08-28 Dick Lee Blog 22,985 10
A Primer: Here's How To Calculate Customer Lifetime Value 2004-11-02 Mei Lin Fung Article 22,827 1
Building Loyalty the Southwest Way: Let Your Customers Drive the Discussion 2008-01-28 Vandana Ahuja Article 21,733 5
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Blogroll

  • Marketing Automation - Alsamarketing
  • Direct Marketing Observations
  • Great B2B Marketing
  • Search Engine Optimization (SEO) Journal
  • The Straight Line
  • Digital Body Language
  • Des Walsh dot Com
  • Kathy's Human Blog
  • inBlurbs Inbound Internet Marketing blog
  • The Digital Buyer
  • KoMarketing Associates - Search Engine Marketing Blog
  • SemAngel
  • Web Analytics Management
  • Chief Marketing Technologist
  • Marketing in the Digital Age
  • The Bumble Bee
  • SoundBite Blog
  • OnQ Marketing Blog - A Guide for Small to Medium Business
  • B2B Lead Generation Blog
  • Marketing Unleashed
  • Multichannel Marketing Metrics with Akin
  • The Cross-Channel Conversation
  • The Quisenblog
  • Write Speak Sell
  • Quaero InsightIQ Blog
  • Create Like a Publisher Blog
  • Social Media Strategery
  • Automotive SEO
  • LeadSloth on Marketing Automation
  • Revenue Performance Management
  • DiY Marketing Coach
  • iamreff's Marketing Technology blog
  • Ramblings About SEO
  • Danny Brown
  • Industrial Marketing Today
  • Ernan's Insights On Marketing Best Practices
  • B2B Inbound Marketing
  • It's All About Revenue
  • Black Box Blog / White Hat PR
  • Customer Experience Strategy
  • Marketing Interactions
  • Sonnez en Cas d'Absence
  • Buyerology - Get to know your buyers better
  • Lead Views
  • Live Path - Experience Architect Weblog
  • Website Conversion
  • Amplified Analytics Blog
  • VisionEdge Marketing
  • Tenser's Tirades
  • Jim Sterne on eMetrics
  • PR at Sunrise
  • Omaginarium
  • Marketers as Lifelong Learners
  • Sales Addiction
  • Reputation to Revenue
  • The Relationship Marketer
  • The Digital Soul
  • SEO Guide from Netpaths
  • The Point
  • NuSpark Marketing Strategy Blog
  • Matt on Marketing
  • Sales and Marketing Performance Blog
  • Business Growth Development
  • John Leavy's Blog
  • ROI Marketing Insights
  • Great Demo!
  • Internet Marketing Blog
  • Website Marketing Blog
  • The Truth About Lead Generation
  • Business Performance Maximised
  • Customer Experience Matrix
  • LEADership by Louis Foong

Featured Resources

  • The Power of Text Analytics in Customer Experience Programs
  • Consumer Views of Live Help Online 2012: A Global Perspective
  • Take Collaboration Tools Off the Shelf and Put Them to Work!
  • Maximize social brand management with community. Go beyond Facebook and Twitter.
  • Customer Experience Management Maturity: Going Beyond the Single Touchpoint

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